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The Jones Knowledge Group portfolio of call center solutions focuses on some of the typical pain points experienced in call centers; including agent retention, employee training, and leadership development.

Our solutions range from Jones International University (JIU) affiliate programs ( for employee retention and leadership development to our ground-breaking VALT training methodologies.

For more information please contact:

Jack Latzer
Director of Call Center Solutions
303.209.1342 ? direct
720.318.8163 ? mobile
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